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Zoomble Privacy Policy

This Privacy Policy applies to the Zoomble website at zoomble.eu and to the Zoomble application, operated by Goods for Life.

Goods for Life, located at Kievithof 2, 1444 VX Purmerend, is responsible for the processing of personal data as described in this privacy statement.

S. Papadopoulos is the Data Protection Officer of Goods for Life and can be contacted at info@zoomble.eu.

Personal Data That We Process

Goods for Life processes your personal data because you use our services and/or provide this data to us yourself. Below is an overview of the personal data we process:

First and last name

Address details

Email address

Data about your activities on our website

Data about your browsing behavior across different websites (e.g. via cookies or advertising networks)

Special and/or Sensitive Personal Data

Our website and/or service does not intentionally collect data from visitors under the age of 16 without parental or guardian consent. However, we cannot verify the age of all visitors. We encourage parents to be involved in their children’s online activities to help prevent data from being collected without consent.

If you believe we have collected personal data from a minor without appropriate consent, please contact us at stef@zoomble.eu, and we will promptly delete this data.

Purposes and Legal Bases for Processing Personal Data

Goods for Life processes your personal data for the following purposes, based on one or more legal grounds (contract performance, consent, or legitimate interest):

To process your payments

To send newsletters and/or promotional emails (with your consent)

To contact you by phone or email when needed to deliver our services

To offer you the option to create an account

To deliver goods and services to you

To analyze your behavior on the website to improve our offerings and user experience

Automated Decision-Making

Goods for Life does not make decisions that have significant consequences for individuals based solely on automated processing. While we may use analytics or recommendation engines to personalize your experience, no legally binding decisions are made without human involvement.

Retention of Personal Data

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Below are standard retention periods:

Account data: up to 2 years after the last activity

Order/payment data: 7 years, in line with Dutch tax obligations

Newsletter subscription data: until you unsubscribe or after 1 year of inactivity

Sharing Personal Data with Third Parties

Goods for Life only shares personal data with third parties when necessary to fulfill our agreement with you, such as for payment processing, shipping services, or newsletter distribution, or when required by law. These parties act as processors on our instructions under a written processing agreement, and may not use your data for their own purposes.

The parties that receive your personal data are:

• StockHub (warehouse management system): receives your name, delivery address and order contents in order to register and prepare your order for dispatch.
• Avado Logistics (fulfilment partner): accesses your name and delivery address in order to pick, pack and dispatch your parcel, and passes the delivery address to the carrier for the shipping label.
• Carriers such as DHL and PostNL: receive your name, delivery address and, where provided, your email address or phone number in order to deliver your parcel and send you tracking updates.
• Payment providers: process your payment.

Orders Placed Through Online Marketplaces

We also sell through online marketplaces, including Amazon, Bol.com and Kaufland, under our brands Zoomble and Toys Hub. When you place an order with us on one of these marketplaces, we receive your order details and delivery information from that marketplace in order to fulfil your order.

The personal data we receive consists of your name, delivery address and the contents of your order, and where the marketplace provides it, a contact email address for order related messages. We use this data solely to process, fulfil and deliver your order, to handle returns, warranty claims and delivery disputes, and to meet our statutory record keeping obligations.

Marketplace order data is shared with the same processors listed above, StockHub and Avado Logistics, and with the carrier delivering your parcel, and with no one else. We do not use marketplace order data for marketing, advertising, profiling or automated decision making, we do not use it to train machine learning models, and we never sell, rent or otherwise transfer it to third parties.

We retain marketplace order data for as long as needed to handle returns, warranty claims and delivery disputes and to satisfy our statutory retention obligations, after which it is deleted. You can request access to or deletion of this data using the contact details in the "Your Data Rights" section above.

Cookies and Similar Technologies

Goods for Life uses functional, analytical, and tracking cookies. A cookie is a small text file stored on your device during your first visit to our website.

We use cookies to:

Ensure the website functions properly

Remember your preferences

Optimize the site experience

Track your browsing behavior to provide tailored content and ads

You were informed of these cookies upon your first visit and asked for consent where required.

Your Data Rights

You have the following rights under the GDPR:

Access your personal data

Request correction or deletion

Object to or restrict data processing

Withdraw your consent at any time

Request transfer (portability) of your data

To exercise these rights, email us at stef@zoomble.eu. Please include a copy of a valid ID (with your photo, MRZ, passport number, and BSN blacked out) to verify your identity. We will respond within four weeks.

You can also lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via:
👉 https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How We Protect Your Data

Goods for Life takes the protection of your personal data seriously and implements appropriate technical and organizational measures to prevent loss, misuse, unauthorized access, or alteration. If you suspect misuse or have concerns about our data security, please contact our support team or email stef@zoomble.eu.

Google User Data and Google API Services

Goods for Life operates its own internal tools that connect to Google services through Google API Services, using OAuth authorisation granted by our own staff accounts. These tools are used solely to manage our own business data, such as our advertising campaigns, website search performance, and website analytics.

The Google user data accessed is limited to data belonging to our own business accounts, including Google Ads campaign and performance data, Google Search Console search performance data, Google Analytics website traffic data, and Google Merchant Center product listing data. We do not access the Google account data of our customers or of any other person through these tools.

This data is used only to operate, analyse and improve our own webshop and advertising. It is not sold, rented, or transferred to third parties, it is not used for advertising to the individuals concerned, and it is not used to train generalised artificial intelligence or machine learning models. Access is limited to authorised staff, and authorisation can be withdrawn at any time through the Google account security settings of the staff member concerned, which immediately ends our tools' access.

Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

If you have questions about how we handle Google user data, email us at info@zoomble.eu.

Zoomble and the TikTok API

The Zoomble application uses the TikTok API to publish video content to our own Zoomble TikTok account. We only access the TikTok account of the Zoomble brand itself, after that account has granted authorisation. We do not access, collect or store the personal data, content or account information of any other TikTok user.

Through this authorisation, Zoomble may access the basic profile information of our own account (username, display name and avatar) and the video content we upload ourselves. This data is used solely to publish and manage our own posts. It is not sold, shared with third parties, used for advertising profiling, or used to train generalised artificial intelligence or machine learning models.

Access tokens are stored securely and are only accessible to authorised staff. You can revoke the authorisation at any time in the TikTok app under Settings, Security and permissions, Manage app permissions, which immediately ends the access held by Zoomble.

Our use of information received from the TikTok API adheres to the TikTok Developer Terms of Service. To request deletion of data held by Zoomble, see our data deletion instructions or email info@zoomble.eu.